Question 1

House Hosts

Accepted Answer

Shayan Aqdas
shayanaqdas@gmail.com / 462 52 709

The house host is the link between us and you as a tenant. They have several social and practical tasks such as:

🙋‍♀️ Welcoming new tenants and providing practical information upon moving in

🧹 Assisting with the organization of cleaning and tidying of common areas

💬 Organizing social activities

🤝 Contributing to a good living environment and preventing conflicts

The house host should not be contacted after 9:00 PM, and they have no responsibilities related to reporting issues with your accommodation. These should instead be reported to us through Unialltid or the SiS housing app.

Follow the Facebook group for Gulaksveien 3-6

Question 2

How long can I stay with SiS?

Accepted Answer

The maximum stay in our accommodations is five (5) years.

Question 3

Emergency incidents (noise, damage, leakage or similar)

Accepted Answer

Emergency incidents

If you experience emergency incidents in your student housing such as vandalism, water leaks, electrical problems, insecurity, noise, or similar during SiS opening hours, contact the student housing office (51 83 33 00) as soon as possible.

Emergency incidents (After hours)

Contact Securitas (22 97 10 76) if you experience insecurity, noise, graffiti, vandalism, water leaks, electrical problems, or similar outside of SiS opening hours.

If you lose your keys outside of the student housing office's opening hours, Securitas will assist you with unlocking. This costs NOK 1,250.

Report faults or deficiencies

To report non-emergency faults and deficiencies in your student housing, use inquiries on Your Page at Uni Alltid. See how to report faults and deficiencies here.

Question 4

Fire and safety in student housing

Accepted Answer

Here you will find informational videos about the fire routines for our student housing. We have divided it into three categories:

What to do if there is a fire

What to do if there is a false alarm

How to avoid triggering the fire alarm

Fire instructions for SiS housing

To ensure fire safety in our residences, it is important that you, as a resident, familiarize yourself with this description. Failure to react to an alarm/fire, use of non-approved equipment, etc., may result in legal liability or financial responsibility. Only approved electrical equipment should be used. See the house rules and lease agreement for further information.

It is very important to avoid frequent unwanted alarms, as this contributes to a lack of reaction in the event of a real fire.

Fire instructions

In the event of an alarm, a message is automatically sent to the fire department, which will respond immediately.

Emergency number for fire tel. 110

Help others - try to extinguish if possible. (Where the alarm is triggered is shown on the display at the fire control panel)
Close doors and windows.

Wheelchair users: If help is not available, stay in the room, possibly on the balcony, call the fire department at tel. 110 and wait for assistance.
Residents gather outside the building, clearly visible without obstructing the fire department.

In case of a false alarm – wait for instructions to return to the building.

If the alarm is triggered accidentally (steam, cooking fumes, showering, etc.):

Call the fire department – tel. 110 – report the false alarm, even if they are already on their way.

Reset the alarm at the fire control panel (see instructions at the main entrance)

Meet the fire department.

Fire extinguishing equipment

Familiarize yourself with the location of the fire extinguishing equipment. This is easily accessible in all residences. The most common is a powder extinguisher, but fire hoses may also be present.

Escape routes

In the event of a fire, it is crucial for evacuation that residents are familiar with the applicable escape routes from the residence. The elevator should not be used during a fire. Escape routes and emergency exits must always be clear, in case of evacuation. This is a non-negotiable requirement from the fire department, and SiS housing may pursue violations of clear escape routes in relation to financial responsibility for property damage and loss of life and health. (This means it is not allowed to leave garbage bags, shoes, boxes, etc., in corridors and stairwells)

How to avoid alarms in the residence

Never leave the stove unattended when cooking.

It is important that the person who turns on the stove also ensures that it is turned off.

Always use the extractor fan when cooking. When using electronic equipment such as waffle irons, toasters, kettles, rice cookers, etc., always place them under the extractor fan.

Keep ovens and hotplates clean. Burnt food residues can trigger the alarm.

Smoke detectors must NOT be dismantled or covered.

In the event of proven irresponsibility or frequent call-outs from the fire department, the costs for the call-out will be charged to the resident according to the current price list.
Our fire alarm systems are developed to best possible alert of a fire and are continuously tested and maintained.

Fire control panel

Familiarize yourself thoroughly with the control panel. Feel free to contact SiS housing if you feel further training is necessary.
The fire control panel along with instructions on how it works can be found at the main entrance of the residence. In the event of an alarm, the fire control panel shows where the fire is or where an unwanted alarm has been triggered. This is important for extinguishing the fire and especially for evacuation. Remember that the house manager has a master key.

In case of a false alarm

Did you trigger the fire alarm by mistake?

Then YOU must call 110 within 90 seconds to stop the fire department from responding.

We are billed 10,000 kroner for an unnecessary call-out. If you do not call in time, you will have to pay the bill.

Ullandhaug 07.11.23

Question 5

Housing allowance

Accepted Answer

If you have children, you can apply for support from Husbanken.

Question 6

Animals

Accepted Answer

Pets are not allowed in SiS housing.

Question 7

Insurance

Accepted Answer

Remember renter's insurance when moving in with us – you are not covered by SiS's renter's insurance. You can check if you are insured through your parents' insurance, an organization you are a member of, or possibly purchase your own.

Why renter's insurance? If unforeseen events occur, such as fire, water damage, or burglary in your home or storage unit, this can lead to expenses and losses for you as a resident. You can use renter's insurance to limit your own financial loss in such cases.

Question 8

Subletting to other students

Accepted Answer

Click here to download the contract and rules for subletting. Remember that you are personally responsible for ensuring bills are paid on time, and for any damage to the residence, furnishings, or the property in general. The completed contract should be submitted to the student housing office on the third floor of the SiS student house.

Question 9

Rent

Accepted Answer

You don't need to pay a deposit to SiS housing. Electricity, internet, and laundry use are included in the rent.

The first rent payment is due after moving in, and you can find the invoice under economy on My page at Uni Alltid at the beginning of each month. The invoice is due on the 20th of the same month. Rent can also be paid with e-invoice. This comes pre-filled to your online bank, and you just need to confirm the payment. If you haven't paid the rent by the due date, you will be charged a late fee.

Question 10

Internet

Accepted Answer

Telia provides wireless internet, and this is included in the rent. Use the code on the router to connect.

If you have problems: Next to the cable input on the router, you will see a small hole labeled "reset." Use a paperclip, or something else small, to press the button and hold it for 10-15 seconds. The light on the router should blink. After removing the paperclip, wait about five minutes while the router performs a reset.

Question 11

Inquiries / report an error

Accepted Answer

To report an issue with your accommodation, use inquiries on the housing page. See how to report faults and deficiencies here.

Question 12

Furniture and storage

Accepted Answer

The double rooms, single rooms, and studio apartments in Gulaksveien are furnished with a bed, desk, wardrobe, shower curtain, and blinds or curtains.

The 2- and 3-room apartments are unfurnished but have a kitchenette and wardrobe. Curtains or blinds in the windows.

The apartment also comes with a storage room.

Question 13

New contract

Accepted Answer

The lease is valid for one academic year. You will be offered an extension in mid-January. You must accept this contract by March 1st. The rent will be adjusted from July 1st.

Requirements for applying for an extension:
– Documentation of continued study rights must be provided
– All bills must be paid

Question 14

Keys

Accepted Answer

Keys can be picked up at the student housing office on the third floor of the SiS student house. Remember to bring your admission proof and receipt for the paid semester fee. If there are any issues with the accommodation, you must report them as soon as possible.

If you lose your keys outside the student housing office's opening hours, Securitas (22 97 10 76) will assist you with unlocking. This costs NOK 1,250.

When moving out outside the student housing office's opening hours, you can leave the key in the slot to the left of the entrance door to Kitty Kielland's house (UiS campus Ullandhaug). First, the key must be placed in an envelope marked with your name and housing address. Envelopes can be found next to the slot.

Question 15

Termination

Accepted Answer

The notice period is two (2) months. You must terminate the housingon the housing page. Only this form of termination is accepted.

Question 16

Parking

Accepted Answer

General information about parking:

It is your responsibility to familiarize yourself with signage and current parking regulations. These can change, so it is important that you check the information provided here against any updates.

Sockets from apartments or external sockets from our residences should not be used to charge electric cars. In places where we do not have our own charging stations, you must use a fast charger. To find these, use the Norwegian Electric Vehicle Association's overview of fast chargers on their website or app.

Unregistered vehicles or other vehicles not in use weekly should not be parked in our parking spaces. These will be removed at the owner's expense.

Gulaksveien:

Parking associated with the residences.

In case of limited capacity, please refer to public parking.

We ask you to thoroughly familiarize yourself with signage and current parking regulations for the area.

Question 17

Cleaning and tidying of common areas

Accepted Answer

Residents are responsible for keeping the common areas tidy and clean. If you have used the common areas, it is expected that you tidy up and clean after yourself so that it looks nice for the next person. 🫧

In addition, the landlord creates a cleaning schedule for the weekly cleaning of TV lounges and shared kitchens. This list shows which unit is responsible for cleaning each week and includes an overview of what needs to be done.

The common rooms should also be thoroughly cleaned twice per semester. We provide information on the division of labor and inspect the rooms afterward. 🔍

Question 18

Power outage

Accepted Answer

If the power has gone out in your student housing, but all other residences in the area are unaffected, contact us. Has the power gone out in several buildings in the area, the entire street, or more? Check Lnett's pages for operational messages and faults for updates.

Question 19

Trash

Accepted Answer

All waste must be sorted for recycling. Underground waste containers are placed clearly visible from the main entrance to the residence. Please do not leave trash next to the waste stations. This will not be collected.

Question 20

TV

Accepted Answer

There is a TV with Chromecast in the common rooms. Here you can stream whatever you want.

Question 21

Moving out and cleaning

Accepted Answer

When you move out, the residence must be cleaned and handed over to SiS in the same condition as when you moved in. You deliver the key to the student housing office on the third floor of the SiS student house, or in the mail slot for SiS in Kitty Kielland's house. You can find the mail slot to the left of the main entrance door to Kitty Kielland's house on the UiS campus Ullandhaug.

The residence will be checked by the caretaker, and you will be billed for any damages or poor cleaning.

Question 22

Moving out and cleaning

Accepted Answer

Se regler for utvask i denne videoen eller les punktene under. 🧼 Disse må følges for å unngå gebyrer. Merk at ikke alle punktene nødvendigvis gjelder for deg, da studentboliger kan være ulikt utstyrt.

Hybelen/leiligheten:

Arbeidsbord og andre bord vaskes

Stoler tørkes av og støvsuges

Senger tørkes av og støvsuges

Bokhyller og lamper vaskes

Gulv og lister vaskes (husk å trekke bort senger og andre møbler for å vaske bak disse)

Vegger vaskes

Tak støvtørkes med fuktig klut

Garderobeskap vaskes innvendig og utvendig

Dører vaskes

Alle vinduer vaskes innvendig. De vendbare vinduene vaskes også utvendig

Gardiner vaskes på 30 grader. Ikke bruk tørketrommel

Farget overmadrass vaskes på 60 grader (se vaskeanvisning)

Hvite strekklaken/overmadrass vaskes på 95 grader. Ikke bruk tørketrommel

Bad og toalett:

Dusjforheng vaskes på 40 grader med skånsom tørk

Speil, vask, skap og toalett vaskes

Gulv og vegger vaskes, og tak støvtørkes med fuktig klut

Dør vaskes

Felles gang:

Gulv, vegger, skap og tak støvtørkes med fuktig klut

Bod ryddes og vaskes, og alt innhold fjernes

Felleskjøkken:

Rydd og vask ut skuffer og skap

Rydd matvarer ut av kjøleskapet

Forøvrig henvises det til turnusliste og avtale med de andre brukerne av kjøkkenet om hvordan felles rengjøring skal avvikles i forbindelse med utflytting

Kjøkken i leilighet:

Rydd og vask skuffer og skap (også oversiden av skapene), og rengjør benkeplaten

Vask vegger og gulv. Tak støvtørkes med en fuktig klut

Rengjør kjøleskap, komfyr og kjøkkenventilator grundig, både ut- og innvendig

Rengjør bak og under komfyr etter at komfyren er trukket frem

Question 23

Laundry

Accepted Answer

A smaller laundry room can be found on the 2nd floor of Gulaksveien 6.

Gulaksveien 6 student housing

Where?

Address

Questions and answers

Gulaksveien 6 student housing

Where?

Address

Questions and answers

House Hostsorganic-down

How long can I stay with SiS?organic-down

Emergency incidents (noise, damage, leakage or similar)organic-down

Fire and safety in student housingorganic-down

Housing allowanceorganic-down

Animalsorganic-down

Insuranceorganic-down

Subletting to other studentsorganic-down

Rentorganic-down

Internetorganic-down

Inquiries / report an errororganic-down

Furniture and storageorganic-down

New contractorganic-down

Keysorganic-down

Terminationorganic-down

Parkingorganic-down

Cleaning and tidying of common areasorganic-down

Power outageorganic-down

Trashorganic-down

TVorganic-down

Moving out and cleaningorganic-down

Moving out and cleaningorganic-down

Laundryorganic-down