- New classes
We post new group classes at 12:00, five days before the lesson starts
You can book an appointment up to 15 minutes before the start of the class
- Time receipt
Take out the time receipt in the booking machines at the reception no later than 5 minutes before the start of the class
If a group class is fully booked, you can put yourself on a waiting list. If you get a place, you will receive an SMS. If you are on a waiting list, you must confirm your attendance in the booking machines 15 minutes before the start of the class, in order to keep your place on the waiting list
Cancellations must be made no later than 3 hours in advance to avoid "not-attended"
You will receive a "not-attended" if you break the cancellation deadline of 3 hours, and/or if you do not show up for the booked group class
3 or more "not-attended" means that you cannot pre-book group lessons for 30 days from the first "not-attended". You can still aim that there is a space available for group lessons by turning up at the reception 5 minutes before the start of the lesson
- My bookings
You can check your booking history and the number of "not-attended" under "my activities"