Frequently asked questions

• Depression and low mood
• Concentration and motivation difficulties
• Suicidal thoughts
• Various anxiety disorders (for example perfectionism, exam anxiety or social anxiety)
• Eating problems
• Loneliness and grief
• Poor self-image
• Sexuality

Some issues can be resolved by contacting your GP over the phone or online. For other matters, if you don't have a GP in Stavanger, you can contact Kvernevik Medical Center. Tel: 51913633

You have the right to change your general practitioner (GP) twice per calendar year. Helsenorge administers the GP scheme, and through their service, you can:

• Find out which GP you have
• See your GP's address and phone number
• Change your GP
• Enroll in or opt-out of the scheme
• Search for a GP based on different criteria
• See how many changes you have left
• See who your previous GPs were

Remember, you do not need to have registered a change of address to Stavanger or Sandnes to get a GP here. People who have moved within Norway and reported the move to the National Registry can get their old GP back if they move back to their home municipality within three years.

Change your GP on the Helsenorge website

We primarily offer three ways to get a consultation:

1. Most people who want a consultation fill out an assessment form and wait to be contacted for their first appointment. (There may be a wait time depending on when in the year you reach out)
2. Some people know they only need one consultation and can check for available drop-in appointments in the calendar. There are limited slots available each week, so sometimes there might be none available, but new slots are continuously added (only one week in advance).
3. Video consultation with a psychologist (free). Here, there is almost no wait time, and it is only available via video.

If you have moderate to severe difficulties, your GP can refer you to specialist health services. It can be challenging to assess the severity of your problems on your own, but your GP can help with this. Consider how the problems affect your daily life. Are you able to function and do what you need to do or not?

Remember, if you need urgent help, contact the emergency medical service at 116 117 or ambulance at 113.

If your problems are not that severe, but you still want help quickly, you can contact our partner psychologists at Coperio for video consultations. This service also offers short-term therapy, with the only difference being that all consultations are conducted via video. There are usually appointments available the same day or up to a week in advance.

Also, check the overview of other help services in the area.

To receive consultations/help from the health department at SiS, it is necessary for the individual to want the help themselves. Feel free to talk openly with your friend about what makes you concerned and encourage them to seek help on their own. There are many places to find help, so please also take a look at our overview of other help services. If your friend wants help from us, here is what we offer:

• Drop-in
• Short-term therapy at the office
• Video consultation with a psychologist – no wait time

If the situation is more serious, or you are unsure about what kind of help is needed, you can encourage the person to contact their GP.

If you want to ask anonymous questions and receive answers from healthcare professionals, you can use studenterspør.no. Here you will also find a variety of articles covering everything from diagnoses to advice on renting accommodation.

You'll find us right next to the reception of SiS Housing and Akademika; our door is labeled SiS Health. You can wait in our hallway by the SiS Health door, and we'll come to get you.

No, unfortunately, we do not conduct assessments for AD/HD in the health department at SiS. You should contact your general practitioner who can help assess the severity of your difficulties. If you and your GP determine that the difficulties are moderate to severe, your GP can refer you to the District Psychiatric Center (DPS) for assessment. It's important to note that DPS facilities receive many referrals for AD/HD assessments, and as a result, some referrals may be declined, and individuals may not undergo assessment.

Read more about AD/HD at studenterspør.no

• Do I have AD/HD?
• I'm wondering if I have AD/HD - how can I get assessment and help?

Studenterspør.no has study tips for those with ADHD, which can be helpful for both individuals diagnosed with ADHD and those who are wondering if they have the diagnosis.

To understand more about motivation, it might be helpful to update yourself on the topic of motivation. Afterward, you can find specific tips on studenterspør.no.

Studenterspør.no has also developed an app that can assist with concentration.

You have the right to access your medical records. If you wish to do so, you can send us an email or call us to arrange to pick up your printout at our premises. Please remember to bring a valid photo ID. If you have moved from Stavanger, we will need your new address in order to send your records to you.

On studenterspør.no, you can find an overview of self-help tools.

If you want further support, you can book a drop-in session and access Assisted Self-Help.

We have a total of four self-testing stations. Two at Ullandhaug, one at BI/Noroff and one at VID Stavanger.
Find your nearest self-test station here.

As a student, there are support schemes available depending on your age.

There's one scheme for those between 19 and 24 years old, and another starting from the year you turn 25.

Read more about the offer here: Dental Care Support