Stareveien

Guro Andersen
gurand56@gmail.com / 951 65 373

The residence assistant acts as a link between us and you, the tenant. They have several practical and social responsibilities, such as:

🙋‍♀️ Welcome new tenants and provide practical information upon moving in

🧹 Help with organizing the cleaning of common rooms

💬 Organize social events and activities

🤝 Contribute to a good living environment and prevent conflicts

The residence assistant should not be contacted after 21:00, and they have no responsibilities regarding error messages in your home. Error messages should instead be reported to us through Unialltid or the SiS bolig-app.

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Emergency Situations

If you experience an emergency in your student housing, such as vandalism, water leaks, electrical issues, safety concerns, noise, or similar incidents during SiS opening hours, contact the SiS reception (51 83 33 00) as soon as possible.

Emergencies (After Hours)

Contact Securitas (22 97 10 76) if you experience safety concerns, noise, graffiti, vandalism, water leaks, electrical issues, or similar incidents outside SiS´ opening hours.

If you lose your keys outside of reception hours, Securitas can assist with unlocking. This service costs NOK 1,250.

Reporting Issues or Defects

To report non-urgent issues or defects in your student housing, use the service request feature on Din Side at Uni Alltid. See here for instructions on how to report issues and defects.

Please watch this video or read the guidelines below for cleaning the apartment when moving out. 🧼 Unsatisfactory cleaning will be fined. Keep in mind that not all housing units are equipped with the same furnishings, so some of these might not apply to you.

The dormitory/apartment:

• Tables, worktables, countertops and other types of tables are wiped down
• Chairs are wiped down and vacuumed
• Beds are wiped down and vacuumed
• Bookshelves and lamps are washed
• Floor and mouldings are washed (remember to remove the bed and other furniture)
• Walls are washed
• Ceiling is dusted with a damp cloth
• Wardrobes are washed inside and out
• Doors are washed
• All windows are washed on the inside. The reversible windows are also washed on the outside
• Curtains are washed at 30 degrees. Do not tumble dry.
• Coloured mattress toppers are washed at 60 degrees (see washing instructions)
• White fitted sheets/mattress toppers are washed at 95 degrees. Do not use the tumble dryer.
  

Bathroom and toilet:

• Shower curtain is washed at 40 degrees with gentle drying
• Mirror, sink, cabinet and toilet are washed
• Floor and walls are washed, and ceiling is dusted with a damp cloth
• Door is washed
  

Common corridor:

• Floor, walls, cupboards and ceiling are dusted with a damp cloth
• Storage is cleaned and washed, and all contents are removed
  

Shared kitchen:

• Clean and wash drawers and cupboards
• Clean food out of the fridge
• Otherwise, reference is made to the rotation list and agreement with the other users of the kitchen on how joint cleaning should be carried out in connection with moving out
  

The kitchen in the apartment:

• Wipe down and clean drawers and cupboards (also the upper side of the cupboards), and the countertops.
• Clean the walls and floors. Dust the roof with a damp cloth
• Clean the fridge, stove and kitchen fan thoroughly, both on the outside and the inside
• Clean behind and under the stove after the stove has been pulled out

Here you will find informational videos about the fire procedures for our student accommodation. We have divided it into three categories:

1. What to do in case of a fire

2. What to do in case of a false alarm

3. How to avoid triggering the smoke detector

To ensure fire safety in our homes, it is important that you as a tenant read this. The lack of response to the alarm/ fire, the use of non-approved equipment, etc. may lead to prosecution or incur financial liability. It is not allowed to have your own stove in your apartment and you should only use approved electrical equipment. See house rules and lease for further information.

It is very important that you avoid constant unwanted alarms, as this contributes to a lack of reaction in the event of a real fire.

Fire instructions

• If the alarm goes off, an automatic notification will be sent to the fire department, who are immediately called out. Emergency fire phone 110
• Help others- try to extinguish the fire if possible.
• Close doors and windows
• Wheelchair access: If help is not provided, stay in the room or balcony or at the balcony and call the fire department 110 and wait for help.
• Residents should gather on the outside of the building, clearly visible without being an obstacle to the fire department.
• If false alarm - wait for permission to return to the building.

If the alarm is triggered accidentally: (vapors, fumes, showering, cigarette smoke, etc.)

• Call the fire department - phone 110 - report the false alarm, even if they are already on their way.
• Silence the alarm on the fire control panel (see instructions at the main entrance)
• Meet the fire department.

Extinguishing equipment

Familiarize yourself with the equipment available. These are available in all homes. The most common are dry chemicals but fire hoses can also occur.

Escape routes

If there is a fire, it will be of great importance for the evacuation that residents have made themselves familiar with the current evacuation routes. The lift should not be used. Escape routes and emergency exits must always be free, in case of evacuation. This is a demand from the fire service. SiS housing can make the tenants financially liable for damage to property and loss of lives and health. (This means that it is not allowed and leave their bags, shoes, boxes, etc. in corridors and stairwells).

How to avoid alarms in the home

• Fire prevention is very important to avoid constant false alarms, as this contributes to a lack of response in case of a real fire.
• Never leave the stove when you are cooking. It is important that the person who switches on the stove also ensures that it is switched off.
• Always use the hood when cooking also when using electronics such as waffle iron, toaster, kettle, rice cooker, etc.
• Keep stoves and griddles clean. When burnt food particles can trigger the alarm.
• Fire detectors must not be removed or covered.

Tenants can be charged if it is proved that they trigger the alarm on purpose. Our fire alarm system is designed in the best possible way to warn of a fire. And being continually tested and maintained.

Fire Central

Get to know the fire alarm system and contact SiS housing if you feel it is necessary for further training.

Fire control panel with instructions on how the fire control panel works can be found at the main entrance to the residence. The alarm is displayed in the fire control panel where there is a fire or where an unwanted alarm is triggered. This is important in order to extinguish the fire, and particularly in relation to evacuation. Remember that the landlord has the primary key.

The false alarm: Remember to notify the fire department as soon as possible

We thank you for taking the time to read this carefully and hope you contact us if anything is unclear.

Ullandhaug 23.04.15

The apartments are unfurnished, but all kitchen appliances are included. Washing machine and dryer are not included.

Every apartment has an accompanying storage unit.

All garbage must be sorted at source. Buried waste containers are located on the upper side of the car park at the kindergarten. Use the black token you were given along with the key to open the garbage chute.

Please do not leave garbage next to the waste stations. This will not be retrieved.

You must give notice at least two (2) months before moving out of your apartment. The only accepted method of giving notice is by using My Profile on Uni Alltid.

If you have children, you can apply for housing allowance from Husbanken

You can stay in SiS housing for a maximum of five (5) years.

Remember home content insurance when you move in - you are not insured through SiS. You can check if you are insured through your parents' insurance, an organization you are a member of, or if not buy your own.

Why home content insurance? Should unforeseen events occur, such as a fire, water damage, burglary in your home or shed, this can lead to expenses and losses for you as a resident. You can use content insurance to limit your own financial loss in such cases.

Wifi is delivered by GET and is included in your rent. To connect, please use the password typed on the router. Click here for a short step-by-step guide on how to get online.

You can collect your keys at Kitty Kiellands hus at the university campus (UiS). Please remember to bring your enrollment papers and a receipt showing that you have paid the student fee. If anything is wrong with your apartment, please let us know immediately.

If you lose your keys after SiS’ opening hours, you can call Securitas (22 97 10 76) to get help. This will cost you 1.250 NOK.

If you are moving out after opening hours, please leave your key in the hatch to the left of the main door to Kitty Kiellands hus. Seal your key in an envelope with your name and telephone number on the front, first. You’ll find envelopes beside the hatch.

There are no facilities at the building. You have to bring your own equipment.

When moving out, please remember to give notice, and to clean the apartment. It is to be handed over to SiS in the same condition as it was when you moved in. You hand in the key at the SiS reception, or in the post box of the SiS residence. The post box is to the left of the main entrance door to Kitty Kielland's house on Campus Ullandhaug.

The apartment will be checked by a caretaker, and you will be invoiced for any damage or poor washing.

Your contract gives you a lease for one school year. You will be given an opportunity to apply for a prolonged contract in January. This contract has to be accepted within March 1st. Your rent will be revised from July 1st.

Requirements for applying for an extension:

• Documentation of continued right to study must be submitted
• All bills must be paid

General information about parking:It is your responsibility to familiarize yourself with the rules regarding parking. These rules are subject to change, and it is important that you keep up to date on the information we provide here.

The electrical outlets from our student apartments, or external electrical outlets, should not be used to charge electric cars. Where we do not have charging stations, you must use fast chargers. You can look up the locations of these fast charging stations at Norsk elbilforening's website or app.

Cars without a license plate or cars that are not used weekly should not take up our parking spaces. These cars will be removed, and the cost will fall on the owner.

Stareveien:

Residents who have a car must have parking stickers to use the signposted parking space. Parking stickers can be collected from the SiS housing office.
The parking lot has limited capacity. There are charging options for electric cars with a payment solution for our residents.
Instructions for use can be found at the charging station and in the app "Charge 365", which must be downloaded for access.

The parking spaces belonging to the charging station must only be used by electric cars that are waiting for charging.

NB! It is not permitted to park at the residences inside the gate.
We ask you to familiarize yourself thoroughly with the signage and current parking regulations for the area.

No animals or pets are allowed in SiS housing.

If the power is out in your student housing but all other residences in the area are unaffected, contact us. If the power outage affects multiple buildings in the area, the whole street, or more, check Lnett’s website for updates.

You do not need to pay a deposit for SiS accommodation. Electricity, internet and use of the laundry are included in the rent.

First rent is due after moving in, and you can get the invoice under finance on My page at UniAlltid at the beginning of each month. The invoice is due on the 20th of the same month. The rent can also be paid by e-invoice. This comes fully completed to your online bank, and you only need to confirm the payment. If you have not paid the rent by the due date, you will be charged a late fee.

To report an issue or defect in your apartment, please use the inquiry button on Uni Alltid. Learn how to report an issue here.

Click here to download the guidelines and contract on how to sublet your apartment to another student. Deliver the signed contract to SiS housing in Kitty Kiellands hus at the University of Stavanger (UiS).

Please remember that you are responsible for making sure that the bills are paid and for any damage to the property or premises.

You have to bring your own TV. You have to order channels from Riks-TV, and pay for this yourself.