Skip to main content
BackBack
BackBack

Booking rules

With over 90 group classes per week, there is something for everyone, but it's important that you familiarize yourself with the booking rules before scheduling a class

With over 90 group classes per week, there is something for everyone, but it's important that you familiarize yourself with the booking rules before scheduling a class

Booking

An unlimited number of group classes are included in the membership fee. You pre-book group classes on the schedule, and classes can be booked up to five days in advance

We add new group classes to the schedule every day at 12:00, and you can book a class as early as five days before it starts. Online booking closes 15 minutes prior to the class start. But you can book from the booking machines at the reception right up until the class starts

We add new group classes to the schedule every day at 12:00, and you can book a class as early as five days before it starts. Online booking closes 15 minutes prior to the class start. But you can book from the booking machines at the reception right up until the class starts

You must retrieve your class ticket from the booking machines at the reception no later than 5 minutes before the class starts. Exactly 5 minutes before the class starts, the spots will be released to any waiting list, and you will have forfeited your spot.

You must retrieve your class ticket from the booking machines at the reception no later than 5 minutes before the class starts. Exactly 5 minutes before the class starts, the spots will be released to any waiting list, and you will have forfeited your spot.

If a group class is fully booked, you can join the waiting list. If a spot becomes available, you will receive an SMS. If you are on the waiting list, you must confirm your attendance at the booking machines 15 minutes before the class starts to retain your waiting list spot

If a group class is fully booked, you can join the waiting list. If a spot becomes available, you will receive an SMS. If you are on the waiting list, you must confirm your attendance at the booking machines 15 minutes before the class starts to retain your waiting list spot

You will receive a 'no-show' if you break the cancellation deadline of 3 hours and/or if you do not attend a booked group class

You will receive a 'no-show' if you break the cancellation deadline of 3 hours and/or if you do not attend a booked group class

Three or more 'no-shows' will result in a 30-day suspension from pre-booking group classes, starting from the first 'no-show.' However, you can still try to secure a spot in group classes by showing up at the reception 5 minutes before the class starts.

Three or more 'no-shows' will result in a 30-day suspension from pre-booking group classes, starting from the first 'no-show.' However, you can still try to secure a spot in group classes by showing up at the reception 5 minutes before the class starts.