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Booking rules

  • New classes

    We post new group classes at 12:00, five days before the lesson starts

  • Booking

    You can book an appointment up to 15 minutes before the start of the class

  • Time receipt

    Take out the time receipt in the booking machines at the reception no later than 5 minutes before the start of the class

  • Waitinglist

    If a group class is fully booked, you can put yourself on a waiting list. If you get a place, you will receive an SMS. If you are on a waiting list, you must confirm your attendance in the booking machines 15 minutes before the start of the class, in order to keep your place on the waiting list

  • Cancellation

    Cancellations must be made no later than 3 hours in advance to avoid "not-attended"

  • «not-attended»

    You will receive a "not-attended" if you break the cancellation deadline of 3 hours, and/or if you do not show up for the booked group class

  • Exclusions

    3 or more "not-attended" means that you cannot pre-book group lessons for 30 days from the first "not-attended". You can still aim that there is a space available for group lessons by turning up at the reception 5 minutes before the start of the lesson

  • My bookings

    You can check your booking history and the number of "not-attended" under "my activities"